Customer Satisfaction Survey

To ensure that our quality and service also meet your expectations and needs in the future, we would like to ask for your assistance with this questionnaire and hope that you will kindly support us in this effort. We use your answers to keep improving our products and services.

How do you rate our Internet presence?
 
excellent
good
satisfactory
unsatisfactory
N/A

 

How satisfied are you with our products?
 
excellent
good
satisfactory
unsatisfactory
N/A

 

How satisfied are you with our services (consulting, service, etc.)?
 
excellent
good
satisfactory
unsatisfactory
N/A

 

How would you rate our competence regarding help with consulting and problem solving?
 
excellent
good
satisfactory
unsatisfactory
N/A

 

How satisfied are you with our price-to-service ratio?
 
excellent
good
satisfactory
unsatisfactory
N/A

 

How would you rate our swiftness in bid and order processing?
 
excellent
good
satisfactory
unsatisfactory
N/A

 

How satisfied are you with the completeness of our quotations?
 
excellent
good
satisfactory
unsatisfactory
N/A

 

How would you rate the technical elaboration of our proposed solutions?
 
excellent
good
satisfactory
unsatisfactory
N/A

 

How would you rate our service availability?
 
excellent
good
satisfactory
unsatisfatory
N/A

 

Would you use Böning products for your future projects?
 
yes
no
conditionally
N/A

 

Would you trust Böning’s service for future projects?
 
yes
no
conditionally
N/A

 

Would you recommend Böning products to others?
 
yes
no
conditionally
N/A

 

From your perspective, what improvements would you suggest?
 

 

Further questions and recommendations:
 

 


We assure you that we will handle the information you provide us with the utmost confidentiality.
 
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