Service Agreement

If you are looking for Böning Automationstechnologie GmbH & Co. KG to perform services,
please send us the following form first. Thank you.

* are required fields
Client / Company*
Postal Code / City*
Desired Date of Service Call
Project / Name of Vessel*
Berth / Location of Service Call
Contact Person’s Name*
Description of Problem*
Conditions of payment* New Customer (Prepay*)
Existing Customer (Bill to Account*)
* Billing terms may vary in individual cases
Send me a copy




With sending this form I agree with the service & payment conditions listed on page 2 and hereby order a mandatory service.

Billing is based on actual expenses and subject to the following conditions:

Hourly labour rates apply as follows*

Monday to Friday

08:00h - 18:00h Normal Time (Basic Rate): 130,00 €
18:00h - 08:00h Overtime: Basic +30 %


08:00h - 18:00h Normal time: Basic +30 %
18:00h - 08:00h Overtime: Basic +60 %

Sundays and Holidays

08:00h - 18:00h Normal time: Basic +60 %
18:00h - 08:00h Overtime: Basic +120 %

*Same applies to online/ telephone and video support. Based on MEZ/ MESZ.


Travel time chargeable up to 10 hours per day: 85,00 €

Travelling by per km: 0,65 €

Travel expenses, such as flight tickets, excess luggage, accommodations, cab fare, and rental car are assessed upon submission of the original receipts plus 10 % handling charge.

Allowable expenses are shown separately in accordance to legal regulations.


  1. A service report is prepared for each service call.
    This report must be signed by the customer or the
    customer’s authorized representative.
  2. Prices are net values.
  3. Our General Terms & Conditions